The company said it was investigating and resolving the problem, causing disruption for users returning to work after the vacation

Slack, the widely used messaging platform, had a significant disruption on Monday as many employees in the US returned to work after the vacation

The company first called the service issue an “incident” in a statement on its website and updated it to an outage an hour later, “Customers may be having trouble loading channels or connecting to Slack right now,” the company said the statement “Our team is investigating and we will provide more information as soon as we have it. We apologize for any interference”

The Downdetector website, which records Internet interference, recorded at approx 10 a.m. there was a spike in reported issues with Slackm Eastern Time, and the company released its statement on the issue at 10:14 a.m. Users were unable to send messages, load channels, make calls, or log into the service, and it wasn’t immediately clear how many of more than 10 million daily users of Slack

Half an hour later, Slack said it was still under investigation. At 11:20 a.m., the company said, “All hands are on deck for further investigation. A few minutes before noon, the company said it was still trying to resolve the issues.” / p>

Slack has become an indispensable workplace tool in recent years Many users in media organizations and businesses have worked from home due to the coronavirus pandemic, more than 750000 companies are using the service, according to the company, which became an independent public company in mid-2019

Salesforce, a marketing and sales software company, announced in December that it would buy Slack for $ 27 billion in cash and stock, the latest in a number of key deals that are driving demand for tools Evidence People Can Work With Remotely Adobe announced in November that it was planning to acquire management software company Workfront for $ 1.5 billion, and Atlassian, which sells tools for developers, said it would buy the enterprise services company Buy Mindville for an undisclosed amount

The high-profile deals showed intense competition in the workplace software market.Other companies with such products, including Airtable, Dropbox, and Smartsheet, could be potential targets for acquisitions by high-performing tech companies. Executives at Slack, which was founded in 2010, had such Offers rejected in the past

The company is also facing increasing competition, particularly from Microsoft, which offers a collaboration product called Teams. In July, Slack filed a complaint with the European Commission alleging that Microsoft was wrongly using Teams with its Microsoft Office work products bundled like Word, Excel and PowerPoint

Slack

World news – USA – Slack starts with failure in 2021

Source: https://www.nytimes.com/2021/01/04/technology/slack-down-outage.html